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Download this informative PDF to see our Software
Enhancement Process. |
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Download this informative PDF to see our Software
Issue Process. |
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Download this informative PDF to see our
Client Training Process. |
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Frequently Asked Questions
Find answers to
questions and common issues with our
self-service support avenue.
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Software News Letter
The Software News Letter contains information
regarding new features, fixed issues, known issues,
and upcoming features planned for the next
development cycle.
Customer Support Bios
Meet our Customer Service Representatives and learn about
their backgrounds, including where
they're from and past experiences with Customer
Service.
Report
a Software Issue
Notify our Customer Service team by filling out an
online Issue Report form.
Request a Software Enhancement
ATR is always looking for ways to improve its
software and evaluates all suggestions. However,
suggested enhancements are not always feasible.
Approved enhancement requests are prioritized and
placed in the development backlog. |
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